News

Get Comfortable with Smart Thermostats Unlock cost savings with a smart thermostat—take advantage of a limited-time rebate! There are two purchasing options available for Kaukauna Utilities customers. Purchase your smart thermostat directly from the Focus on Energy marketplace and receive an instant discount (varies) PLUS an additional $25 bill credit from KU. Or purchase your […]

This month’s bill inserts include: Residential Bill of Rights Tree Trimming/Electrical Code This month’s bill messages include: MyAccount – Kaukauna Utilities has received an increased number of calls from customers falling victim to mail theft. Help protect yourself with paperless billing! Paperless billing also helps to reduce clutter piles and saves trees! Enroll in paperless […]

The Kaukauna Utilities Water Department will begin residential semi-annual hydrant flushing on Monday, April 8, 2024. The flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes. If […]

Kaukauna Utilities (KU) is excited to announce a community open house to engage with their valued customers and provide insights into potential enhancements to the water system and shed light on aging water infrastructure. The open house is scheduled for Tuesday, April 16th from 3:30pm – 6:00pm at the water filter plant, located at 304 […]

Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 20, 2024 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See the event flyer for details on this year’s event. Event questions? Call 920.955.3760. Free to Recycle Electronics Please remove all […]

This month’s bill inserts include: Focus on Energy Free Packs This month’s bill messages include: Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 20, 2024, from 8:00 – 11:00 am at Kaukauna Utilities Warehouse (300 Island Street, Kaukauna). Entrance is off of Elm Street. Please […]

We all deserve a helping hand! Help with your utility bill is within easy reach. Contact us today to learn more. The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances […]

This month’s bill inserts include: Bill Pay Assistance This month’s bill messages include: Kaukauna Utilities is proud to be a public power utility. This means we are COMMUNITY-OWNED, NOT-FOR-PROFIT, AFFORDABLE, RELIABLE, and ENVIRONMENTALLY RESPONSIBLE! Visit www.publicpower.org to learn more about why a public power utility is so advantageous. Please help us reduce energy and keep […]

Climate change and the reliance on fossil fuels has been a growing concern over the last few decades.  The combustion of fossil fuels releases greenhouse gases (carbon dioxide and other carbon compounds) into the atmosphere. These greenhouse gases blanket the Earth, trapping the sun’s heat and advancing climate change. Due to the growing concern, organizations […]

Kaukauna Utilities (KU) is committed to delivering safe and reliable drinking water to our community. With the upcoming completion of a water study, KU is looking at potential water system enhancements and updates to aging infrastructure. To ensure KU continues to meet and exceed customer expectations, KU invites you to participate in a Water Quality […]