OUT OF POWER: 920.766.5988 General Front Desk: 920.766.5721

SCAM Alert!

Several customers notified us stating they received a call from a Wisconsin Utilities employee explaining their power will be disconnected if payment is not made immediately. This is NOT a legitimate phone call. Customers can always call Kaukauna Utilities Customer Service Department at 920-462-0234 to verify their account status. KU will never ask a customer […]

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How To Read Your Newly Designed Utility Statement

NEW KAUKAUNA UTILITIES BILLING STATEMENTS TO PROVIDE CUSTOMERS WITH VALUABLE INFORMATION! Customers will discover a new look when they open their bill statements this month.  Kaukauna Utilities has updated its statements with a new design and format aimed at helping customers make more informed decisions about their energy use. In addition to the monthly balance, […]

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