OUT OF POWER: 920.766.5988 General: 920.766.5721 Billing: 920.462.0234

Energy Star appliance rebate

Kaukauna Utilities is pleased to offer energy star appliance rebates in conjunction with our public power celebration Starting in September 2019, we are rolling out incentives in the form of a bill credit for energy star appliances including: Refrigerators Freezers Clothes Washers Clothes Dryers Dishwashers Dehumidifiers Room Air Conditioner ENERGY Guide label w energy star […]

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September 2019 Bill Inserts

The September invoice contains three bill inserts: Fall 2019 City of Kaukauna Newsletter, City of Kaukauna Revaluation Information, and City of Kaukauna Clerk/Treasurer Referendum Vote October 29, 2019.

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Flushing Hydrant Notice

NOTICE KAUKAUNA UTILITIES WATER DEPARTMENT The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, September 16, 2019.  The flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to […]

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Electric vehicle rebate

American Public Power Association and Kaukauna Utilities has partnered with Nissan to offer rebates on the all-electric 2019 Nissan LEAF. Kaukauna Utilities customers are eligible for a rebate: $3,500 on the 2019 Nissan LEAF 40 kWh $2,500 on the 2019 Nissan LEAF 62 kWh Nissan Leaf Flyer 7 19

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SCAM ALERT!

Several of our customers have received calls soliciting payments, claiming to be WE Energies. The caller asks for banking or credit card information to prevent disconnection. We received the number from one of our customers (877-203-0181) and called to verify the source. A prompts asks you to make a payment, followed by an agent who […]

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2019 Kaukauna Utilities’ Scholarship Recipients

Kaukauna Utilities recently awarded three scholarships to graduating seniors from local high schools. Students who reside in the Kaukauna Utilities service area are eligible to apply for these scholarships.   A $2,000 award was presented to Trevor Verhagen, a senior in the class of 2019 at Kaukauna High School. Trevor plans to study Mechanical Engineering […]

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SCAM Alert!

Several customers notified us stating they received a call from a Wisconsin Utilities employee explaining their power will be disconnected if payment is not made immediately. This is NOT a legitimate phone call. Customers can always call Kaukauna Utilities Customer Service Department at 920-462-0234 to verify their account status. KU will never ask a customer […]

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How To Read Your Newly Designed Utility Statement

NEW KAUKAUNA UTILITIES BILLING STATEMENTS TO PROVIDE CUSTOMERS WITH VALUABLE INFORMATION! Customers will discover a new look when they open their bill statements this month.  Kaukauna Utilities has updated its statements with a new design and format aimed at helping customers make more informed decisions about their energy use. In addition to the monthly balance, […]

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