June 2021 Bill Inserts

This month’s bill inserts are now available: Water Conversation Appliance Rebate Kaukauna Public Library Newsletter

More »

Scam Alert – June 2021

SCAM ALERT – We have been made aware of a phone scam (calls and texts) which threatens immediate disconnection because of past-due balances. This is a scam! Kaukauna Utilities will never ask customers to make an immediate payment over the phone or via text to avoid disconnection. Those who receive the call should not provide […]

More »

May 2021 Bill Inserts

This month’s bill inserts are now available: Tree Trimming/Electric Rules Focus on Energy – FREE Energy-Saving Pack  

More »

2021 Residential Customer Feedback Survey

We want your feedback: Kaukauna Utilities to survey residential customers. In order to serve customers better, Kaukauna Utilities is conducting a residential survey to gather insights on overall satisfaction with the local utility. Kaukauna Utilities’ customers may receive a letter in April asking for their feedback about the quality of customer service the utility provides. […]

More »

Semi-Annual Hydrant Flushing – Spring 2021

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, April 19, 2021.  The flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes.  If employees […]

More »

Winter Moratorium Ending Soon

The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances and hardships. Our goal is not to disconnect, but to be flexible and work with each individual customer’s needs. Our […]

More »

Scam Alert – March 23, 2021

SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. This is a scam! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]

More »

2021 Electronics Recycling Event

Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 24, 2021 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See this flyer for details on this year’s event. Free electronics: CPU Towers iPods CD Players Coffee Machines Power Supplies Drills […]

More »

Payment Assistance Available

The Wisconsin Department of Administration (DOA) is partnering with members of the Wisconsin Community Action Program Association, as well as Energy Services, Inc., to assist eligible renters impacted by the COVID-19 pandemic and need help with their rent, utilities, and/or other housing stability. Kaukauna Utilities customers should contact the WERA if you are behind on […]

More »
1 2 3 18