If you see a fallen power line or safety hazard involving our equipment, call our Emergency Operations phone number at 920-766-5988.  Do not touch a power line or anything in contact with it and keep others away until help arrives.

Please call 911 for life-threatening emergencies.

Report an Electrical Outage

To report an electrical outage, call 920-766-5988.

Report a Street Light Outage

If you see a city street light out, please let us know. Kaukauna Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.

Outage Readiness

It’s a good idea to be prepared in case your power is interrupted. Learn more about how to prepare here.


Conservation / Incentive Programs

There are a number of incentive programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of incentives for you, too.

Find Incentives

Additional Resources