About KU

Kaukauna Utilities is a community owned and operated electric and water utility, serving approximately 16,000 customers in the Kaukauna area. The utility provides electric service to the City of Kaukauna and parts of the following: the Villages of Little Chute, Combined Locks, and Wrightstown, and Towns of Buchanan, Freedom, Holland, Kaukauna, Oneida, and Vandenbroek. Water service is provided to approximately 7,000 customers in the City of Kaukauna.

At Kaukauna Utilities, we strive to provide low-cost, reliable service with a friendly, personal touch. After all, we are your friends and neighbors who share your values and understand your needs. That’s what makes a local, community-owned utility a valuable asset to citizens and the community.

Kaukauna Utilities was founded in 1912 by the citizens of Kaukauna. While a lot has changed, the focus of Kaukauna Utilities has not. Today, Kaukauna Utilities still offers its residents some of the lowest electric rates in the state – rates significantly lower than those in territories that are served by investor-owned utilities.

Kaukauna Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards.

We welcome the community’s input in our decisions and programs. You can also call us at (920) 766-5721, email us at kumail@ku-wi.org or visit our office at 777 Island Street, Monday through Friday from 7:30 a.m -4:00 p.m.

To Our Customers

As a customer of the utility, you are part owner of our community’s utility company. Because Kaukauna Utilities is municipally owned, you have a voice in the way we do business.

Kaukauna Utilities takes great pride in our customer service. If you have any comments or suggestions on how Kaukauna Utilities can serve you better, please feel free to contact us. We invite you to attend one of our monthly Commission meetings at the office and provide public comment or call/email us anytime!

Michael Avanzi
General Manager

Reliable Public Power Provider

Kaukauna Utilities has earned a Diamond Level Reliable Public Power Provider (RP3)® designation from the American Public Power Association. Diamond Level is the highest level that can be achieved for providing reliable and safe electric service.

RP3 Designation

Conservation / Incentive Programs

There are a number of incentive programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of incentives for you, too.

Find Incentives

Additional Resources