May 2022 Bill Inserts
This month’s bill inserts are now available: Kaukauna Public Library Newsletter Tree Trim/Electric Code
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News
Kaukauna Utilities Implements Water Treatment Change – Spring 2022
Attn Water Customers – The Kaukauna Utilities Water Department will implement a new and improved water treatment method by changing the chemical used in the water treatment process from sodium silicate to a polyphosphate ortho blend. The process of this chemical switchover will begin on Monday, May 16th, 2022. The benefits of this chemical change […]
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Kaukauna Utilities Seeks Input from Local Businesses
Kaukauna Utilities is conducting a survey for the small to midsize businesses it serves, with the goal of gathering insight on overall satisfaction with the utility. The utility will use the information to determine how it can best support the community’s development and economic growth, while ensuring local businesses receive safe, reliable, and affordable service. […]
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Scam Alert – April 2022
SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. THIS IS A SCAM! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]
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2022 Electronics Recycling Event
Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, April 23, 2022 from 8:00-11:00am at the Kaukauna Utilities Warehouse (300 Island Street, Kaukauna) – enter from Elm St. See this flyer for details on this year’s event. Event questions? Call 920.955.3760. FREE TO RECYCLE ELECTRONICS Please remove batteries from your […]
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Lineworker Appreciation Day – Coloring Contest
Calling all kids! Sharpen your colored pencils and bust out your crayons for the Kaukauna Utilities Lineworker Appreciation Day Coloring Contest! Deadline for entry is April 12th. Lineworkers have one of the most dangerous jobs in America. Men and women often brave the most extreme weather elements to restore power. On April 18th, help us show appreciation […]
More »Commitment to Reliability During Times of Uncertainty
Kaukauna Utilities Commitment to Reliability During Times of Uncertainty March 2022 The U.S. electric power industry, including Kaukauna Utilities, has an essential responsibility to protect the physical integrity of the electric grid. We take our responsibility very seriously. All water infrastructure within the KU service territory utilizes extensive physical security measures. In 2021, a Risk […]
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2022 Bill Pay Assistance Available
The moratorium on residential service disconnection ends April 15th each year. Customers with a past due balance are encouraged to contact Kaukauna Utilities Customer Service Department for payment arrangements. We understand customers have unique circumstances and hardships. Our goal is not to disconnect, but to be flexible and work with each individual customer’s needs. Our […]
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March 2022 Bill Insert
This month’s bill inserts are now available: Bill Pay Assistance Available
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General Manager Spotlight
Michael Avanzi, our new General Manager, has been on board for about three months now. And we wanted to give you, our customers, the chance to get to know him a bit better. See below for a Q&A with Michael – favorite things about our community, expertise and knowledge, the future of KU, and more! […]
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