News

Kaukauna Utilities Shares Next Steps Kaukauna Utilities continues to make steady progress on its reverse osmosis water treatment project. This generational investment will modernize the community’s water treatment process and ensure reliable, high-quality water for years to come. Project Progress In May 2025, the Public Service Commission of Wisconsin (PSCW) issued a Certificate of Authority […]

Struggling with Energy Costs? Apply for Energy Assistance In-Person! Thursday, November 20, 2025 8:30am – 1:30pm Kaukauna Public Library, 207 Thilmany Rd #200 As the heating season approaches, we’re making it easier for you to get the help you need. An Energy Services representative will be at the Kaukauna Public Library on Thursday, November 20, […]

This month’s bill inserts include: Electric Rate Summary Power That Costs Less This month’s bill message include: Help make the holidays brighter for local children in need! Kaukauna Utilities is proud to serve as an official Toys for Tots collection site this season. Bring a new, unwrapped toy(s) to our main office by Friday, December […]

This month’s bill inserts include: Energy Assistance In-Person Event Renewable Energy Blocks This month’s bill messages include: Effective October 1, 2025, sales tax will no longer be applied to residential electricity charges in accordance with Wisconsin State Law Act 15. Previously, this exemption applied only during the Winter months from November through April, but it […]

As your local utility and proud community partner, Kaukauna Utilities is committed to supporting the businesses that help our community thrive. We value the strong relationships we’ve built with our business customers, and we want to show our appreciation in a delicious way! Join us for a Business Appreciation Brat Fry on Thursday, October 9, […]

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Tuesday, September 16, 2025.  The flushing will be done during daylight hours from 7:00 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes.  If employees […]

This month’s bill inserts include: Business Appreciation Brat Fry Budget Customer Balance Options Library Fall Newsletter Water Rate Summary This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 […]

We’re powering up the fun for our annual Community Night – a celebration of public power and family fun! We’ll have something for everyone: bounce houses, face painting, balloon animals, food, an electric vehicle car show, and more. Come meet the team behind your electric and water services while exploring what makes our community-powered utility […]

This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – 12:00 […]

Every three years the Wisconsin Department of Natural Resources (WDNR) completes an inspection of each municipal drinking water system. This inspection is referred to as the Sanitary Survey and is used to ensure that drinking water systems are providing safe and reliable drinking water. The inspection involves a WDNR representative or team of representatives that […]