Every three years the Wisconsin Department of Natural Resources (WDNR) completes an inspection of each municipal drinking water system. This inspection is referred to as the Sanitary Survey and is used to ensure that drinking water systems are providing safe and reliable drinking water. The inspection involves a WDNR representative or team of representatives that […]
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This month’s bill inserts include: Understanding Your Utility Statement This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM […]
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Congratulations to Ahlstrom Thilmany on their Energy Efficiency Excellence Award from Focus on Energy! The award celebrates the Kaukauna facility’s multi-year commitment to smart energy use, process innovation, and community contributions. Over the past eight years, KU has been proud to partner with Ahlstrom on energy efficiency initiatives that now save the plant more than […]
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In 2024, Kaukauna Utilities started a comprehensive fire hydrant painting program to refurbish existing fire hydrants and provide better visibility to the Fire Department. This process involves removal of existing paint, application of protective primers, and repainting with a high-quality coating. You may notice several different colors (yellow and gray) during the painting process but […]
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This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – […]
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Municipal Electric Utilities of Wisconsin (MEUW) recognized 43 of its public power members, including Kaukauna Utilities for their commitment to worker safety. Wisconsin lineworkers and electric crews risk receiving serious or fatal injuries while providing affordable and reliable power. Public power communities across the state emphasize the importance of safety training and daily safe work […]
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The 2024 Annual Water Quality Report is now available; watch your mailbox for a copy! This report gives you a comprehensive overview of all parameters detected during testing throughout 2024, along with valuable insights about your drinking water. Questions or concerns? Feel free to reach out to our water department at 920-858-9180.
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Kaukauna Utilities is making significant progress on its transformative reverse osmosis water treatment project that will deliver higher quality water to our community. Design Milestones Achieved Renderings for both Water Treatment Plants have been reviewed and approved by the Kaukauna Utilities Commission, City of Kaukauna Plan Commission, and Common Council – bringing us one step […]
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This month’s bill inserts include: Kaukauna Public Library – Summer Programs This month’s bill messages include: Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer […]
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Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-766-5721: Monday – Thursday: 7:30AM – 4:00PM Friday: 7:30AM – 12:00PM In-person assistance is available: Monday – Thursday: 9:00AM – 4:00PM Friday: 9:00AM – 12:00PM For power outages or water emergencies, our operations center remains available 24/7 at […]
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