News

Kaukauna Utilities (KU) is proud to announce it has earned two national awards for excellence in communications and has once again been recognized as a Smart Energy Provider by the American Public Power Association (APPA). The recognition was announced during APPA’s annual Customer Connections Conference in Nashville, Tennessee, in late October. KU was among 55 […]

This month’s bill inserts include: 2027 – 2028 Water Rate Proposal Toys for Tots – Help make the holidays brighter for local children in need! Kaukauna Utilities is proud to serve as an official Toys for Tots collection site this season. Bring a new, unwrapped toy(s) to our main office by Tuesday, December 8th – […]

Struggling with energy costs? Apply for Energy Assistance in-person! Thursday, November 5th, 2026 8:30am – 3:30pm Kaukauna Public Library, 207 Thilmany Rd #200 As the heating season approaches, we’re making it easier for you to get the help you need. An Energy Services representative will be at the Kaukauna Public Library on Thursday, November 5th, […]

This month’s bill inserts include: Energy Assistance In-Person Event – November 5th, 2026 Electric Rate Summary Water Rate Summary This month’s bill messages include: Budget Billing Update – If you’re enrolled in our Budget Billing Plan, your monthly payment amount has been recalculated and will change starting with this bill. This new amount is based […]

As your local utility and proud community partner, Kaukauna Utilities is committed to supporting local businesses. We value the strong relationships we’ve built with our business customers, and after a great turnout last year, we’re excited to bring back our Business Appreciation Brat Fry! Join us for the 2026 Business Appreciation Brat Fry on Thursday, […]

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, September 21, 2026. The flushing will be done during daylight hours from 7:00am to 3:00pm. The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes. If employees from the […]

This month’s bill inserts include: Business Appreciation Brat Fry Budget Payment Plan Kaukauna Public Library – Fall Newsletter This month’s bill messages include: Avoid high bill surprises with KU’s Budget Billing! By evening out your energy costs over the year with a fixed monthly payment, your utility bill is more predictable and easier to budget […]

You may notice that the Power Cost Adjustment (PCA) on your electric bill changes from month to month. Unlike your regular per-kWh energy charge, which is set through the regulated rate process, the PCA is not a fixed rate. It reflects changes in the cost of purchasing wholesale power and can fluctuate based on seasonal […]

For 100 years, the Fox River has done more than generate electricity – it has helped power communities. In 1926, Rapide Croche Hydro began producing clean, sustainable electricity for Kaukauna Utilities customers. A century later, it continues to provide reliable, locally generated energy while standing as a symbol of innovation, stewardship, and community investment. Our […]

This month’s bill messages include: For 100 years, Rapide Croche Hydro has been an important part of Kaukauna Utilities’ commitment to providing affordable, reliable, and sustainable electricity. Watch our new video and discover the story behind this remarkable milestone. https://www.youtube.com/@KaukaunaUtilitiesWI Manage your account anytime. With MyAccount, our customer portal, managing your utility account is fast […]