SCAM Alert!

Several customers notified us stating they received a call from a Wisconsin Utilities employee explaining their power will be disconnected if payment is not made immediately. This is NOT a legitimate phone call. Customers can always call Kaukauna Utilities Customer Service Department at 920-462-0234 to verify their account status. KU will never ask a customer […]

More »

How To Read Your Newly Designed Utility Statement

NEW KAUKAUNA UTILITIES BILLING STATEMENTS TO PROVIDE CUSTOMERS WITH VALUABLE INFORMATION! Customers will discover a new look when they open their bill statements this month.  Kaukauna Utilities has updated its statements with a new design and format aimed at helping customers make more informed decisions about their energy use. In addition to the monthly balance, […]

More »

Kaukauna Utilities lowers electric rates

January 31, 2019 – Customers of Kaukauna Utilities will soon see their electric rates drop by 3.51 percent. “Affordable service has always been our priority, and Kaukauna Utilities’ electric rates are consistently among the lowest in Wisconsin,” said General Manager Jeff Feldt. “We are pleased to be able to deliver these additional savings to customers.”Electric […]

More »