News

As your local utility and proud community partner, Kaukauna Utilities is committed to supporting the businesses that help our community thrive. We value the strong relationships we’ve built with our business customers, and we want to show our appreciation in a delicious way! Join us for a Business Appreciation Brat Fry on Thursday, October 9, […]

The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Tuesday, September 16, 2025.  The flushing will be done during daylight hours from 7:00 a.m. to 3:00 p.m.  The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes.  If employees […]

This month’s bill inserts include: Business Appreciation Brat Fry Budget Customer Balance Options Library Fall Newsletter Water Rate Summary This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 […]

We’re powering up the fun for our annual Community Night – a celebration of public power and family fun! We’ll have something for everyone: bounce houses, face painting, balloon animals, food, an electric vehicle car show, and more. Come meet the team behind your electric and water services while exploring what makes our community-powered utility […]

This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – 12:00 […]

Every three years the Wisconsin Department of Natural Resources (WDNR) completes an inspection of each municipal drinking water system. This inspection is referred to as the Sanitary Survey and is used to ensure that drinking water systems are providing safe and reliable drinking water. The inspection involves a WDNR representative or team of representatives that […]

This month’s bill inserts include: Understanding Your Utility Statement This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM […]

Congratulations to Ahlstrom Thilmany on their Energy Efficiency Excellence Award from Focus on Energy! The award celebrates the Kaukauna facility’s multi-year commitment to smart energy use, process innovation, and community contributions. Over the past eight years, KU has been proud to partner with Ahlstrom on energy efficiency initiatives that now save the plant more than […]

In 2024, Kaukauna Utilities started a comprehensive fire hydrant painting program to refurbish existing fire hydrants and provide better visibility to the Fire Department. This process involves removal of existing paint, application of protective primers, and repainting with a high-quality coating. You may notice several different colors (yellow and gray) during the painting process but […]

This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – […]