News

Badger Hydro turns 10, and you’re invited! Badger Hydro has been serving KU customers with low-cost, clean energy for a decade, and it’s time to celebrate! We’re throwing a big birthday party, and everyone’s invited! Join us on Tuesday, October 1st between 4:00pm – 6:00pm at Hydro Park in Kaukauna for an evening of family […]

In the coming weeks, you will see Ferguson Waterworks painting fire hydrants on the south side of Kaukauna. This project is important for maintenance and upkeep, improving aesthetics, enhancing visibility for emergency personnel (especially in winter), and updating the color coding to follow National Fire Protection Association (NFPA) guidelines. Hydrant colors will be based on […]

This month’s bill inserts include: Electric/Water Service Rate Schedule Environmentally Responsible – Choose Renewable This month’s bill messages include: If tree branches touch an electric line, bad things could happen. So, KU urges homeowners to leave the trimming to us! Never attempt to trim any trees or vegetation growing near power lines. If you have […]

On your monthly utility statement, you will see a sewer consumption charge. This charge is for Kaukauna sewer customers and is based on water consumption (water consumption x sewer rate/100).   Throughout the summer, many residents use extra water for lawns, gardens, or pools. Did you know your sewer bill is adjusted automatically from May to […]

Hazardous waste is considered any waste in your home, yard, or garage that can cause substantial harm to human health or the environment when improperly managed. At Kaukauna Utilities, we strive to be stewards of the environment. To encourage KU customers to focus on environmental responsibility, and to assist in the proper disposal of these […]

This month’s bill messages include: Utility services may be interrupted by unanticipated events like storms. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency […]

This month’s messages include: Utility services may be interrupted by unanticipated events like storms. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency kit […]

In a landmark decision at the May 23rd, 2024 meeting, the Kaukauna Utilities (KU) Commission voted unanimously to revolutionize the city’s water treatment process in a move that will fortify the city’s water supply for generations to come. This transformative project will see the construction of state-of-the-art water treatment plants employing reverse osmosis or nanofiltration […]

At Kaukauna Utilities (KU), we ensure that our drinking water meets or exceeds all federal and state standards when it leaves our filtration plants. However, lead can still enter the water through corrosion of lead service lines, pipes, and plumbing fixtures. Our Lead Testing and Corrosion Control Since 1992, we have been testing water for […]

Stay Connected and Simplify Your Payments with Us! At Kaukauna Utilities (KU), safety and customer service are our top priorities. We recently sent out a direct mail piece encouraging all customers to take two important actions: Update Your Contact Information: Ensure we can reach you quickly during emergencies or outages. Sign Up for our Pre-Authorized […]