This month’s bill inserts include:
This month’s bill messages include:
Please note our temporary seasonal customer service hours:
- Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM.
- In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – 12:00 PM.
- For power outages or water emergencies, our operations center remains available 24/7 at 920-766-5988.
Unexpected events like storms can sometimes cause utility service interruptions. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and restoration time for electric and Kaukauna water services. Remember to have an emergency kit ready, including essentials like a flashlight, batteries, and water. Email us at kumail@ku-wi.org or call 920-462-0234.
