Customer Driven, Community Minded, Environmentally Responsible

Kaukauna Utilities is making significant progress on its transformative reverse osmosis water treatment project that will deliver higher quality water to our community. Design Milestones Achieved Renderings for both Water Treatment Plants have been reviewed and approved by the Kaukauna Utilities Commission, City of Kaukauna Plan Commission, and Common Council – bringing us one step […]

This month’s bill inserts include: Kaukauna Public Library – Summer Programs This month’s bill messages include: Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer […]

Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-766-5721: Monday – Thursday: 7:30AM – 4:00PM Friday: 7:30AM – 12:00PM In-person assistance is available: Monday – Thursday: 9:00AM – 4:00PM Friday: 9:00AM – 12:00PM For power outages or water emergencies, our operations center remains available 24/7 at […]