Effective July 15th, 2022, Kaukauna Utilities lobby hours will be as follows: Monday – Thursday, 9:00 a.m. – 4:00 p.m. Friday, 9:00 a.m. – 12:00 p.m. Business hours remain the same – Monday – Friday, 7:30 a.m. – 4:00 p.m. As always, customers are encouraged to call our Customer Service Department with any account related […]
More »Kaukauna Utilities has been providing reliable, responsible power to customers for 110 years. This summer is no exception. As the community’s locally owned utility, we work with our wholesale power supplier WPPI Energy to meet the electric needs of the homes and businesses we serve. We have sufficient resources in place to meet our customers’ […]
More »
The 2021 Annual Water Quality Report is now available; watch your mailbox for a copy! This report highlights all testing during calendar year 2021, as well as other helpful information that pertains to your drinking water. As always, please call the water department with any questions or concerns – 920-858-9180. https://www.kaukaunautilities.com/wp-content/uploads/2022/06/Water-Quality-Report-2021.pdf
More »
The Kaukauna Utilities Water Department will begin residential semi-annual flushing on Monday, May 23rd, 2022. Hydrant flushing will be done during daylight hours from 7:30 a.m. to 3:00 p.m. The flushing will take approximately three (3) weeks to complete. Kaukauna Utilities customers are advised to check for discoloration prior to washing any clothes. If employees from […]
More »
Kaukauna Utilities’ Water Department invites customers to join us for an Open House on Tuesday, June 7th from 2pm-6pm at KU Well No 8 – 311 Delanglade St., Kaukauna. Water Department staff, along with General Manager, Michael Avanzi, will be on-site to answer questions. Stop by to take a tour of the well and learn […]
More »
Governor Evers has declared May 7th, 2022 as Dam Safety Awareness Day in the state of Wisconsin. While dams are vital to hydroelectric production, they can pose potential drowning hazards. Remember to always use caution when near dams, and be aware of the surrounding areas. Click here for safety tips when on land or in […]
More »
This month’s bill inserts are now available: Kaukauna Public Library Newsletter Tree Trim/Electric Code
More »
Attn Water Customers – The Kaukauna Utilities Water Department will implement a new and improved water treatment method by changing the chemical used in the water treatment process from sodium silicate to a polyphosphate ortho blend. The process of this chemical switchover will begin on Monday, May 16th, 2022. The benefits of this chemical change […]
More »
Kaukauna Utilities is conducting a survey for the small to midsize businesses it serves, with the goal of gathering insight on overall satisfaction with the utility. The utility will use the information to determine how it can best support the community’s development and economic growth, while ensuring local businesses receive safe, reliable, and affordable service. […]
More »
SCAM ALERT – We have been made aware of a phone scam requesting immediate payment due to a billing error and if payment is not made, the customer will be disconnected. THIS IS A SCAM! Kaukauna Utilities will never ask customers to make an immediate payment over the phone to avoid disconnection. Those who receive […]
More »
