News

You may notice that the Power Cost Adjustment (PCA) on your electric bill changes from month to month. Unlike your regular per-kWh energy charge, which is set through the regulated rate process, the PCA is not a fixed rate. It reflects changes in the cost of purchasing wholesale power and can fluctuate based on seasonal […]

For 100 years, the Fox River has done more than generate electricity – it has helped power communities. In 1926, Rapide Croche Hydro began producing clean, sustainable electricity for Kaukauna Utilities customers. A century later, it continues to provide reliable, locally generated energy while standing as a symbol of innovation, stewardship, and community investment. Our […]

This month’s bill messages include: For 100 years, Rapide Croche Hydro has been an important part of Kaukauna Utilities’ commitment to providing affordable, reliable, and sustainable electricity. Watch our new video and discover the story behind this remarkable milestone. https://www.youtube.com/@KaukaunaUtilitiesWI Manage your account anytime. With MyAccount, our customer portal, managing your utility account is fast […]

Three current and former members of the Kaukauna Utilities Commission have been recognized with prestigious state and national awards for their leadership, service, and commitment to advancing public power. Together, the honors reflect decades of dedication to serving both Kaukauna Utilities customers and the broader public power community. Commission President Lee Meyerhofer received the Spence […]

Water Treatment System Improvement Project Groundbreaking – Tuesday, July 7th The groundbreaking ceremony for Kaukauna Utilities’ Water Treatment System Improvement Project is just one week away! We look forward to celebrating this exciting milestone with our community. If you haven’t already, please RSVP here so we can plan accordingly. Event Details Date: Tuesday, July 7th, 2026 Time: 10:00am Location: 807 […]

This month’s bill inserts include: Focus on Energy – Free Energy Saving Pack This month’s bill messages include: Unexpected events like storms can sometimes cause utility service interruptions. To ensure your safety and keep you informed during emergencies, please update your contact information with us. This allows KU to notify you of outages, updates, and […]

In 2024, Kaukauna Utilities started a comprehensive fire hydrant painting program to refurbish existing fire hydrants and provide better visibility to the Fire Department. This process involves removal of existing paint, application of protective primers, and repainting with a high-quality coating. You may notice several different colors (yellow and gray) during the painting process but […]

Kaukauna Utilities (KU) has officially received approval from the Public Service Commission of Wisconsin (PSC) and the Wisconsin Department of Natural Resources (WDNR) for key portions of its Water Treatment System Improvement Project, allowing construction to move forward on a reverse osmosis (RO) water treatment plant. Project Timeline Remains on Track The approvals keep the […]

This month’s bill messages include: Summer Energy Savings – Don’t sweat the summer heat! Keep your energy bills under control and stay cool this summer with some simple tips. For the biggest savings, ensure that your air conditioning unit is well-maintained and replace its filter when it gets dirty. Also make sure to grill outdoors […]

The 2025 Annual Water Quality Report is now available; watch your mailbox for a copy! This report gives you a comprehensive overview of all parameters detected during testing throughout 2025, along with valuable insights about your drinking water. Questions or concerns? Feel free to reach out to our water department at 920-858-9180.