Bill Insert

This month’s bill messages include: Please note our temporary seasonal customer service hours: Our customer service team is available by phone at 920-462-0234: Monday – Thursday: 7:30 AM – 4:00 PM and Friday: 7:30 AM – 12:00 PM. In-person assistance is available: Monday – Thursday: 9:00 AM – 4:00 PM and Friday: 9:00 AM – […]

This month’s bill inserts include: Kaukauna Public Library – Summer Programs This month’s bill messages include: Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer […]

This month’s bill inserts include: PSC Residential Bill of Rights Tree Trimming and Electric Code This month’s bill messages include: Kaukauna Utilities, along with the City of Kaukauna, will hold their annual Electronics Recycling Event on Saturday, May 3, 2025, from 8:00 – 11:00 am at Kaukauna Utilities Warehouse (300 Island Street, Kaukauna). Entrance is […]

This month’s bill inserts include: Bill Pay Assistance – Available Agencies Focus on Energy – Free Energy Saving Packs This month’s bill messages include: Kaukauna Utilities is proud to be a public power utility. This means we are COMMUNITY-OWNED, NOT-FOR-PROFIT, AFFORDABLE, RELIABLE, and ENVIRONMENTALLY RESPONSIBLE! Visit www.publicpower.org to learn more about why a public power […]

This month’s bill inserts include: 1000 Islands Seedling Sale 2025 Electric Rate Proposal This month’s bill messages include: MyAccount is our all-in-one tool to help manage your account and help you save energy and money. With just a few clicks, managing your utility account is easier and more efficient. Compare rate plans, view usage trends, […]

This month’s bill inserts include: 2024 Year in Review This month’s bill message include: Happy New Year from us all at Kaukauna Utilities! Best wishes for health, happiness and prosperity in 2025! Attention: High School Seniors – Ready to take the next step toward your dreams? Apply today for the Kaukauna Utilities scholarship! As your […]

This month’s bill messages include: Happy Holidays from your friends at Kaukauna Utilities. Wishing you the best in 2025! Everybody needs a little help sometimes. Give us a call to learn more about available bill pay assistance programs or to set up a manageable payment arrangement. Our friendly customer service staff is available Monday through […]

This month’s bill messages include: The bills you receive from November to April will not reflect sales tax to comply with Wisconsin State Law. Kaukauna Utilities is once again an official collection site for this year’s Toys for Tots campaign! Stop by our main office to donate a new toy(s) and receive a free set […]

This month’s bill insert includes: Apply for Energy Assistance In-Person This month’s bill messages include: Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve-monthly bills and your latest balance. If […]

This month’s bill inserts include: Kaukauna Library Fall Programs Budget Balance Options This month’s bill messages include: You’re invited! Badger Hydro has been serving KU customers for 10 years. Help us celebrate with a birthday party on Tuesday, October 1st from 4:00pm – 6:00pm at Hydro Park in Kaukauna! Event includes tours of Badger Hydro, […]