May 2, 2025

May Bill Messages

This month’s bill inserts include:

Kaukauna Public Library – Summer Programs

This month’s bill messages include:

Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. Also, if you are a City of Kaukauna sewer customer, Seasonal Sewer Adjustment is in effect with this bill. As per City ordinance, sewer consumption billed between May 1 and September 30 is capped at 120% of your average water use during the previous winter months. If you have any questions, please contact Kaukauna Utilities Customer Service Department at 920-462-0234 or email kumail@ku-wi.org.

Sales tax is charged on the electric portion of residential utility bills from May 1 through October 31. You will see sales tax reflected on this bill. If you have any questions, please contact Kaukauna Utilities Customer Service Department at 920-462-0234 or email kumail@ku-wi.org.

Did you know homes and businesses served by public power utilities pay on average nearly 15 percent less than those served by investor-owned utilities? Living or doing business in a community with a local, not-for-profit utility means you get more value for your money. We focus on people, not profit, putting friends’ and neighbors’ needs first. We give a portion of our revenue back to our local government for roads, parks and more. Support local businesses and causes. Invest in upgrades, maintenance, and renewable energy for an affordable future. As part of WPPI Energy, we have a stronger voice and resources we wouldn’t have on our own. It all adds up to value you can count on.

Please note our temporary seasonal customer service hours. Our customer service team is available by phone at 920-766-5721,

  • Monday – Thursday: 7:30 AM – 4:00 PM
  • Friday: 7:30 AM – 12:00 PM

In-person assistance is available:

  • Monday – Thursday: 9:00 AM – 4:00 PM
  • Friday: 9:00 AM – 12:00 PM

For power outages or water emergencies, our operations center remains available 24/7 at 920-766-5988.