October 5, 2023

October Bill Inserts

This month’s bill inserts include:

PSC Bill of Rights

This month’s bill messages include:

Budget Billing Recalculation – If you are a budget plan customer, please note the new budget amount beginning with this bill. The budget amount was calculated based on an average of your last twelve monthly bills and your latest balance. If you have any questions, wish to be removed from the budget plan, or are interested in becoming a budget plan customer, please call Customer Service at 920-462-0234.

What does it mean to be a public power utility? To Kaukauna Utilities, it means giving back to the community. It means providing clean energy options because we care about the local environment (after all, we live here too). It means having local crews to keep the lights on and water running. It means supporting community events, including the high school scholarship fund. It means we’re here when you need us. We’re proud to be your public power utility!

October is Energy Awareness Month – Want to make your home more efficient, for FREE? Focus on Energy offers multiple energy-saving packs full of a variety of efficient home products for every room and need-all sent straight to your doorstep for free! Order yours at focusonenergy.com/residential/ energy-saving-packs. Get instant discounts on everyday products to make your home more energy-efficient and comfortable by visiting focusonenergymarketplace.com.

Attention Kaukauna Utilities Water Customers: October 16, 2023, water rates increased by 35.76%. Your current bill is pro-rated based on the number of days on the old rates and the new rates. A summary rate sheet will be included with your next monthly bill. Current rate tariffs and rate summary sheets are available on our website at kaukaunautilities.com. If you have any questions regarding this increase, please contact us at 920-462-0234.