March 17, 2020

Credit Card Fees Removed

Pay online using your credit card without a fee!   KU has eliminated the customer paid convenience fee on credit card, debit card and e-check transactions as part of our ongoing  effort to make bill payment as easy and convenient as possible for our customers.

As announced yesterday, if online payments were made starting March 17th, the convenience fee would be waived. If you paid your bill already today, watch for a credit on next month’s statement (no action required on your part).

Just a reminder that our front office is closed until April 13th to prevent the spread of the COVID-19 virus. Visit our website to make payments online (with no convenience fee 😊) – https://www.kaukaunautilities.com/services/payment-information/