OUT OF POWER: 920.766.5988 General: 920.766.5721 Billing: 920.462.0234

April 15, 2019

How To Read Your Newly Designed Utility Statement

NEW KAUKAUNA UTILITIES BILLING STATEMENTS TO PROVIDE CUSTOMERS WITH VALUABLE INFORMATION!

Customers will discover a new look when they open their bill statements this month.  Kaukauna Utilities has updated its statements with a new design and format aimed at helping customers make more informed decisions about their energy use.

In addition to the monthly balance, and detailed electric, water, sewer and stormwater charges, the new statements will feature usage comparison charts for both electric and water consumption.  The new format will enable customers to quickly visualize how their current month’s usage compares to the previous month.  The charts also display data for the same period for the previous year.

The bills will also feature energy-saving tips, expert advice and timely messages about technical assistance and financial incentives available to utility customers.

For more information about the new billing statements, customers are encouraged to contact the utility at (920) 462-0234.

How To Read Your New Utility Statement