OUT OF POWER: 920.766.5988 General Front Desk: 920.766.5721

September 17, 2010

Kaukauna Utilities will begin flushing hydrants on Monday, October 11th

The Kaukauna Water Department will begin the semi-annual flushing program on Monday, October 11, 2010, with the flushing being done during daylight hours from 7:30 a.m. to 3:00 p.m. The flushing will take approximately three (3) weeks to complete.

Utility Customers are advised to check for discoloration prior to washing any clothes. If employees from the water department are seen working in the area, please use as little, or, if possible, no water for 45 minutes to insure that the water has settled down and that the discoloration is not drawn into the home’s water softener or hot water heater. Our best advice is to have you wait until after 4:00 p.m. before washing clothes to minimize potential discoloration. Under certain circumstances, a hydrant being flushed 6 – 8 blocks away can cause water discoloration.

If discoloration persists, customers are advised to wait another 30 to 45 minutes, then draw off the discolored water through the COLD WATER FAUCET ONLY. The flushing will remove most of the sediment of natural minerals such as iron and sulfur that are harmless but still discolor water.

The Utility will attempt to keep the inconvenience to a minimum and is asking for the cooperation of the public during this flushing program.