Kaukauna Utilities Customers are advised to check for water discoloration prior to washing any clothes. If KU employees are seen flushing hydrants in your area, please use as little, or, if possible, no water for 45 minutes to ensure the water has settled down and that the discoloration is not drawn into your home’s water softener or water heater. For clearest water conditions and to minimize potential clothing discoloration, KU advises customers to wait until after 4:00 p.m. before washing any clothing. Under certain circumstances, a hydrant being flushed 6-8 blocks away can cause water discoloration in your home.
If discoloration persists, customers are advised to wait another 30 to 45 minutes, then draw out the discolored water through the COLD WATER FAUCET ONLY. Flushing will remove most the sediment of natural minerals such as iron and sulfur which are harmless but still may discolor water.
Kaukauna Utilities requests the cooperation of its customers during this flushing program. KU will do its best to minimize any inconvenience that hydrant flushing may cause.