For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are those right here in our community who cannot afford the energy to meet their basic needs.
For those who cannot afford such an expense, this can lead to difficult decisions about how to allocate their limited resources. Our local Bill Payment Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden that they face.
If you believe you may qualify, we encourage you to establish your income eligibility through the Wisconsin Home Energy Assistance Program (WHEAP). To learn more about the WHEAP application process, customers should contact Energy Services Inc. at (920) 735-0010. If approved for WHEAP, you will receive more information about your eligibility for our Bill Payment Assistance Program at that time.
Our Bill Payment Assistance Program is funded with the portion of Commitment to Community dollars specifically set aside for income-qualifying individuals and families.